When you're speaking to a group of enthusiasts, it's easy to assume that your audience already knows certain things. That's a mistake. A great presentation Last weekend, I went to a presentation about floral design. This is a skill I don't think too much about...that is until I bring a bouquet … [Read more...] about Never assume things about your audience
What happens when you assume?
"As I'm sure you're all aware…" "We all know that…" "Is there anybody in the world who doesn't like…" If you attend live presentations such as meetings, conferences, and lectures, maybe you've heard one of these lead-in phrases. If you haven't, congratulations! You've been spared the shame … [Read more...] about What happens when you assume?
“Oh, you didn’t know that?”
How many times have you heard somebody say, "Oh, everybody knows that!" If you happen to belong to the lucky group that "knows that," you may smile and nod sagely. But if you're out of the loop it can make you feel foolish to hear these words. Something happened to me recently that clearly … [Read more...] about “Oh, you didn’t know that?”